The builder is focused on selling the home, which is their job and how they make money. A REALTOR® (licensed sales associate and member of the National Association of Realtors) is held to the Code of Ethics to represent your best interests in any real estate transaction.

Most of the time, the builder (like any other seller) is paying the buyer’s representation fee to the buyer’s brokerage. If a builder isn’t represented by a listing agent (selling the product on his or her own), the builder is basically a “For Sale By Owner”.  Some are willing to pay the fee for buyer representation and others are not. At Brockette Homes, we are always willing to approach the builder to understand the builder’s business model. If they are unwilling to pay our fee, you, as the buyer, may find it worthwhile to pay for our services, or you may choose to go forward unrepresented.

Communication is the number one factor for dissatisfaction in most service-related transactions. Misunderstandings, unclear expectations and out-right misrepresentation lead to frustration and unmet expectations. A skilled REALTOR® helps to negotiate through the process. You can be as involved as you choose. But your REALTOR® will ensure communications are documented and communicated so the process runs smoothly, issues are identified promptly, and mutually beneficial solutions are agreed upon. Your new construction REALTOR® has experience with best practices to make this an enjoyable experience.

Many builders are excellent at what they do…build homes. They are not necessarily experts in understanding client needs, setting up systems to ensure timelines are met and work is done to buyer satisfaction. Your REALTOR® is working for you to set up systems for a smooth transaction.

Every builder works differently and provides different products. Knowing what to ask helps set clear expectations. Your REALTOR® will help you consider many different aspects so you make informed decisions.

Your REALTOR® will schedule meetings with multiple builders for you to interview so you find the builder who best fits with your goals in mind, as well as you personally.